When Tom Wexler applied for a dentist job at a clinic in Copenhagen, Denmark, he was invited for a try-out shift. But little did he know that he was going to work with a digital XO FLOW unit, a dental unit he had never used before.
Using XO FLOW without any introduction
Tom performed very well at the trial shift and got the job. So, we decided to visit Tom at the clinic to hear what it was like to use a unit with many new digital features – without any prior training.
“I used only a minute to see where everything is because it has more options than a regular dental unit. But it’s all there, and it’s so easy to see. It’s like using your iPhone,” Tom says.
“The intuitive user interface is one of the great advantages of the XO FLOW unit. Once you sit in front of the unit, you’ll quickly find out how to use it – even without an introduction”, Tom explains.
So easy – even for a technophobe
When introducing new digital features in a unit, some may worry that it’s too difficult to use. But Tom, who characterizes himself as a tad technophobic, proves that anyone can use it, regardless of digital skills. “As someone who is a little technophobic, the first time I saw the screen, I was like ‘oh my god! What am I going to do now?’, but it’s super easy. It’s like being on your phone or going on the internet. It’s very intuitive.”
It’s the intuitive user experience that makes XO FLOW so easy to use so that – as Tom says – anyone can find out what to do, just by looking at the screens and following the integrated user guidance.
The advantages of going digital – for a dentist, assistant and patient
For Tom, the benefits of the digital features quickly became apparent.
“I think that working with the Navigator and the Dashboard will have a huge effect on how fast and efficient you can be when you’re treating a patient. I mean, it makes it so much easier to see everything, to have everything at the reach of your hand and be more interactive with the patient,” Tom says.
But in Tom’s opinion, it’s not just the dentist who benefits from the XO FLOW. The assistant will also get a better work setting. Tom explains: “It will absolutely improve the assistants’ work environment because if you can work in an easy, fast and efficient way, and everything is organized, and everything is where it needs to be, it makes her life so much easier.”
The practitioners’ level of comfort and satisfaction will also rub off on the patient’s experience, says Tom and elaborates: “If it’s easy for me, and it’s easy for the assistant, then the patient will feel like it’s a totally smooth process.”
We’re excited about the positive feedback and happy to know that a dentist who’s a bit apprehensive about new technology finds XO FLOW easy to use – even without an introduction.