Harsh competition in the dental industry is seen to force manufacturers to outsource production to countries outside of Europe to mitigate increasing costs. However, XO CARE has continued to stay true to its origins by keeping part of the manufacturing process in-house.
Visiting customers often express great surprise when discovering that the XO units are fully assembled, quality checked and manually tested in our production department in Hørsholm, Denmark.
Torben Hansen, XO’s Chief Operational Officer, explains: “Although we do not have the capacity for mass production, XO takes pride in satisfying customer demands and ensuring extraordinary quality in every delivery.”
Torben moves on to point out some of the benefits of being a relatively small, family-owned company:
‘’Supply chain management, ensuring that we have all parts available for the planned production, and lean warehouse management is key to maintaining our steady workflow. Working with XO CARE – given the size of the organization – means that we have a short way of communication and decision-making. This enables us to react fast to any consumer request; changes or challenges we meet.’’
Torben ads: ’Our main goal in the Operations Department is to continuously adapt our production capacity to be able to swiftly respond to the demands from our customers. For that we are also depending on our very loyal and highly qualified employees to ensure best quality.
Danish quality design and manufacturing expertise is known world-wide; XO CARE is proud of being part of that legacy.
Quoting Director Lars Thøgersen, Danish Design Center:
Scandinavian style is known for its clean simplicity and modern approach. This is one of its primary advantages because it is both stylish and practical. A simple, modern look is easy to maintain and keep clean, it provides for a relaxing and calming experience.
For more than 70 years XO CARE has been driven by design thinking principles, that help the dentist perform extraordinary dentistry. This has resulted in several design awards.
Read more here about XO CARE’s design principles and mission.
